Privacy Policy

Privacy Policy & SMS Terms of Service

At ChemSol, LLC, we respect your privacy and are committed to protecting your personal information. We collect information through our website contact forms to fulfill your industrial chemical inquiries, orders, and customer service requests.

Mobile Information Sharing & SMS Policy

“Mobile opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.” All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

SMS Terms & Conditions

1. Program Description

If you opt in to receive text messages from ChemSol, you may receive communications regarding order updates, shipping notifications, follow-up messages regarding inquiries, and billing/account questions (e.g., “Hello, your shipment picked up yesterday and is currently in transit. It’s expected to arrive on Friday. Reply STOP to opt-out”).

2. Message Frequency

Message frequency may vary depending on the type of communication and active order status.

3. Potential Fees

Standard message and data rates may apply depending on your mobile carrier’s pricing plan.

4. Opt-In Methods

Customers opt in to receive SMS messages by checking the consent box on our online Contact Us form, sending a direct message to our business phone number, or verbally during a conversation.

5. Opt-Out Instructions

You can cancel the SMS service at any time. Simply reply “STOP” to any text message sent from ChemSol. Upon sending “STOP,” we will send you an SMS confirmation reply, and you will no longer receive SMS messages from us.

6. Help & Support

If you are experiencing issues with our messaging program, you can reply with “HELP” for assistance, or contact us directly at (952) 807-7460.